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Setting up new Email

Receiving Email    Sending Email    Shaw Spam Filter

Note: the first  two parts of this information are for Pacific Websites' clients;
below that is great general info about setting up new email accounts
using Outlook Express or other similar mail programs, like Windows Mail, Outlook, etc...

Setting up Email Account with Outlook Express
(for Pacific Websites' clients using cPanel on www.MyPacificHosting.com - after November, 2008)

Before starting:
  1. Make sure your domain name loads on the internet. If it doesn't, your your email account will not work.
  2. Next, you have setup your email accounts first at YOURDOMAIN.com/cpanel. Your webmaster may have done this for you. You can add many more if you want.
You are now ready to begin setting up your email accounts on your computer. After setting this up, Outlook Express will go and 'retrieve' your email from it's storage box on your hosting service.

Here is the information that you will need:

Manual Settings
Mail Server Username: youremail+YourDomainName.com (yes, that is a "+" sign)
Incoming Mail Server: mail.YourDomainName.com
Outgoing Mail Server: mail.YourDomainName.com (server requires authentication) port 26
Incoming Mail Protocol: POP3
Incoming mail (POP3) port: 110
Outgoing Mail Protocol: SMTP
Outgoing mail (SMTP) port: 26
Delivery: Leave unchecked the box beside: “Leave a copy of messages on server”
Plus, you will need your password.
  1. Open Outlook Express
     
  2. Go to "Tools" and click on "Accounts"

    Outlook Express Tutorial 1
     
  3. A "Internet Accounts" window will pop up. Click on "Add", then click on "Mail".

    Outlook Express Tutorial 2
     
  4. This will start up Internet Connection Wizard. Enter your name where it says "Display name:" and click "Next" at the bottom right.

    Outlook Express Tutorial 3
     
  5. Enter your Email address in the input box. This does NOT have to be your "username@yourdomain.com"( you can use "john@yourdomain.com, webmaster@yourdomain.com, etc). Then click Next.

    Outlook Express Tutorial 4
     
  6. Choose POP3 as your "incoming mail server".
    In the Incoming mail field type mail.yourdomain.com
    In the Outgoing mail (SMTP)field type mail.yourdomain.com
    (so if your domain name is elitepolls.com, then you would put "mail.elitepolls.com" there). Click Next.

    Outlook Express Tutorial 5
     
  7. Now type in your username that you or your webmaster has setup (from cPanel) using the following format: "yourusername@yourdomain.com". An example: joe@website.com
    Next put in password you or your webmaster used in the setup. Put a check in the "Remember password" box and you won't have to enter it every time you check your mail in the future.
    Outlook Express Tutorial 6
     
  8. Just click Finish and you're done!

    Outlook Express Tutorial 7
     
  9. Of course it's always a good idea to test it out, as soon as you have completed the above steps, to ensure there are no mistakes. Do that now!

The following may or may not be needed. If the above doesn't get your email working, look for further hints below. If you have access to the cPanel (ask your webmaster) it can automatically configure your computer for you.

If you are a Pacific Websites client, just phone Alan and he will do his best to help you out.

 

Information for setting up new mail boxes on your web hosting service supplied through Pacific Websites. These notes are also on the Word document sent to you called "General Website Information" or "General Information". If you need another copy, please contact us.

With your hosting, you are allowed a certain amount (usually 5, 10 or 20, or even more) email boxes which you can use for different purposes. It's easy to set up a new one!
 

Your mail can be accessed from your home or office computer, or, if you go traveling, from any Internet computer in the world!

First of all, login to your Control Panel by going online to this website:

https://PUTYOURDOMAINNAMEHERE:8443/ 

(type in your domain name where it says PUTYOURDOMAINNAMEHERE, without the www, but with the .com, or .ca, or .net extension that you have. Example: https://pacificwebsites.com:8443/ )
 

  • if a security check pops up, click "Yes"
  • enter your login and password (it's in the "General Information" document)
  • click on MAIL
  • in the next window, enter your new mail name, in lower case letters (e.g. sam)
  • click ADD. If you have any questions, click on the "HELP" at the bottom of the page
  • in the next window, check the box beside "MAILBOX", enter a password, twice.
  • at the bottom of the page, click UPDATE.
  • don't forget your login and password!
  • you now have a new mail box set up!


Now there are two ways to read the mail. You can

  1. look at it online, using any computer connected to the Internet
  2. have your Outlook Express (or other email program) collect it for you on your own computer at home.
     

The instructions for doing either of these are in your "General Website Information" Word document. If you need another copy, please contact Pacific Websites. More info is below...

Enjoy your new mail box!
 


Setting up your Outlook Express 5 or 6 to collect mail: (you should have a mailbox (on your hosting service) set up first, but if you have a “catch-all” service enabled, it isn’t necessary. However! A 'Catch-all" is NOT recommended due to huge potential spam issues.

·         Open Outlook Express

·         Click the Tools menu

·         Select Accounts

·         Click Add, then click Mail

·         Type the name in Display name as you want it to appear in the Email From: field  (e.g. Alan from Pacific Websites)

·         Click Next

·         Enter your Email address (your username@YOUR-DOMAIN.com) (e.g. info@pacificwebsite.com)

·         Click Next

·         Confirm the Incoming mail server is set to POP3

·         Set Incoming mail (POP3) server to mail.YOUR-DOMAIN.com

·         Set Outgoing mail (SMTP) server to one of the following two choices:
1. enter your hosting service’s SMTP, which is mail.YOUR-DOMAIN.com
2. enter your own ISP's SMTP name (usually "mail" or "ispmail" or “shawmail.cc.shawcable.net “ or “shawmail” (preceding one is preferable)  or “mail.island.net” or “smtp.telus.net”  or "pop.uniserve.com" or “mail.uniserve.com” or “mail.YourISP.com” – without quotes)

·         Click Next

·         The Account name field displays the Email username. You may have to change it to:
1. your full email address (john@msn.com)
2. or enter whatever appears before the “@” sign in your email address.

·         Enter your email account password in the Password field (displays as *********)

·         Click a checkmark in the Remember password box

·         Ensure that Secure Password Authentication is NOT checked

·         Click Next

·         Click Finish

·         Click Close to return to Outlook Express

 It is always a good idea to send yourself a mail to your own addresses, just to make sure they are working correctly. (Say “Hello” to yourself!)

Other Outlook Express notes not usually needed:

Incoming mail (POP3) port: 110
Outgoing mail (SMTP) port: 25
Delivery: Leave unchecked the box beside: “Leave a copy of messages on server” unless you want to access your email from different computers. This will increase the storage space needed on your web server.

Setting up your Outlook Express 5 or 6 to collect mail:

·         Open Outlook Express

·         Click the Tools menu

·         Select Accounts

·         Click Add, then click Mail

·         Type the name in Display name as you want it to appear in the Email From: field  (e.g. Alan from Pacific Websites)

·         Click Next

·         Enter your Email address (your username@YOUR-DOMAIN.com) (e.g. info@pacificwebsite.com)

·         Click Next

·         Confirm the Incoming mail server is set to POP3

·         Set Incoming mail (POP3) server to mail.YOUR-DOMAIN.com

·         Set Outgoing mail (SMTP) server to: use your own ISP's SMTP name (usually "mail" or "ispmail" or “shawmail.cc.shawcable.net “ or “shawmail” (preceding one is preferable) or “mail.island.net” or “smtp.telus.net” or "pop.uniserve.com" or “mail.uniserve.com” or “mail.YourISP.com” – without quotes)

·         Click Next

·         The Account name field displays the Email username (whatever appears before @YOUR_DOMAIN.com in your email address)

·         Enter your YOUR-DOMAIN email account password in the Password field (displays as *****)

·         Click a checkmark in the Remember password box

·         Ensure that Secure Password Authentication is NOT checked

·         Click Next

·         Click Finish

·         Click Close to return to Outlook Express


If you are setting up an email to only SEND with, you have to

·         Open Outlook Express

·         Click the Tools menu

·         Select Accounts

·         Click on the email address that you want to send with, once. These directions assume that you have set up the email address already. If you haven't, you have to go through the "Internet Connection Wizard"  and set up a new email. See above ("Setting up your Outlook Express 5 or 6 to collect mail:")

·         Click “Properties”

·         Ensure that the check box beside “Include this account when receiving mail or synchronizing” is unchecked.

·         Click OK

·         Click Close

 It is always a good idea to send yourself a mail to your own addresses, just to make sure they are working correctly. (Say “Hello” to yourself!  ???  Don't worry, no one will see you sending mail to yourself...)


Other Outlook Express notes not usually needed:

Incoming mail (POP3) port: 110
Outgoing mail (SMTP) port: 25
Delivery: Leave unchecked the box beside: “Leave a copy of messages on server”


To Receive any and all mail (catch-all) that is sent to your site: Login to your Control Panel. Click "Preferences". Near the bottom of the resulting page, you'll see a section called "Mail to non-existent user." Select "Catch to address" and put in the email address you want to use as the catch all address. Click "Update" and you're done. NOTE: using a "Catch All" is NOT recommended due to potential spam issues.


 To access your email from any computer:

Go to "http://webmail.YOUR-DOMAIN.com" and enter your login and password for your email.


Backup important information on your computer

Have you considered an online backup service to protect all your information on your computer? Prices have come down and it gives great peace-of-mind. If you rely on your computer for your business you simply have to have backups! See www.pacificwebsites.com/backups 


How to use your Shaw Junk Email  Filter

– it will work before you see the spam or junk mail.

More available at: http://start.shaw.ca/Start/enCA/Customer+Service+Centre/JunkEmail.htm

  1. Go to www.webmail.shaw.ca 
  2. Login to your email account (if you have more than one, you will have to do the following for each.)
  3. Click on the “Email Filter Options” icon (about middle of your page)
  4. Read and decide how you want the suspected junk mail handled. At Pacific Websites, we chose the 2nd option, “Tag Suspected Junk Email”, in each of our email accounts with Shaw. This makes any suspected email arrive on our computer through Outlook Express with the label "[Shaw Suspected Junk Email]". We have a filter set up in the Outlook Express program to move any mail with "[Shaw Suspected Junk Email]" in the Subject line to our “Deleted Items” folder. At our convenience, we look through the Deleted Items to see if a wanted mail has been accidentally put in there. Then, we permanently delete the contents of that folder.
  5. If you do choose the "Hold suspected junk email" option, be aware that the parameters are: the mail is held for 14 days in a Junk email Webmail folder, and has a 30MB limit, and the messages has a 3000 limit. A problem may happen if you don't check it before the Junk folder before it fills up. This can happen if you get a lot of junk. Which is the reason why you would be selecting this service in the first place. We do not recommend using the "Hold suspected junk email" option .
     

Note: the information on this website may not be up-to-date. Please use your due diligence and ask questions. Your computer data is important and we do not have any responsibility for the use of the information on this website.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pacific Websites ] Top Listings in Search Engines ] Services ] Portfolio ] Make Your Site SELL ] Domain Names ] Saving Money ] Virus ] Maintenance ] Partners ] Search ] [Payments] [Contact]

A-1 Pacific Websites
Alan Pattinson, Internet Consultant
1484 Dogwood Avenue
Comox, British Columbia,
V9M 2Z5 Canada
Phone: 250-339-2687
Monday - Friday 9 AM - 4 PM
Contact us

 

 

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