Your mail can be accessed from your home or office computer, or, if
you go traveling, from any Internet computer in the world!
First of all, login to your Control Panel by going online to this website:
https://PUTYOURDOMAINNAMEHERE:8443/
(type in your domain name where it says PUTYOURDOMAINNAMEHERE, without
the www, but with the .com, or .ca, or .net extension that you have.
Example: https://pacificwebsites.com:8443/ )
- if a security check pops up, click "Yes"
- enter your login and password (it's in the "General Information"
document)
- click on MAIL
- in the next window, enter your new mail name, in lower case letters
(e.g. sam)
- click ADD. If you have any questions, click on the "HELP" at the
bottom of the page
- in the next window, check the box beside "MAILBOX", enter a
password, twice.
- at the bottom of the page, click UPDATE.
- don't forget your login and password!
- you now have a new mail box set up!
Now there are two ways to read the mail. You can
- look at it online, using any computer connected to the Internet
- have your Outlook Express (or other email program) collect it for
you on your own computer at home.
The instructions for doing either of these are in your "General Website
Information" Word document. If you need another copy, please contact
Pacific Websites. More info is below...
Enjoy your new mail box!
Setting up your Outlook Express 5 or 6 to collect
mail:
(you should have a mailbox (on your hosting) set up first, but if you
have a “catch-all” service enabled, it isn’t necessary)
·
Open Outlook Express
·
Click the Tools menu
·
Select Accounts
·
Click Add, then click Mail
·
Type the name in Display name as you want it to appear in
the Email From: field (e.g. Alan from Pacific Websites)
·
Click Next
·
Enter your Email address (your username@YOUR-DOMAIN.com)
(e.g. info@pacificwebsite.com)
·
Click Next
·
Confirm the Incoming mail server is set to POP3
·
Set Incoming mail (POP3) server to mail.YOUR-DOMAIN.com
·
Set Outgoing mail (SMTP) server to: use your own ISP's SMTP
name (usually "mail" or "ispmail" or “shawmail” or “mail.island.net” –
without quotes)
·
Click Next
·
The Account name field displays the Email username (whatever
appears before @YOUR_DOMAIN.com in your email address)
·
Enter your YOUR-DOMAIN email account password in the Password
field (displays as *****)
·
Click a checkmark in the Remember password box
·
Ensure that Secure Password Authentication is NOT
checked
·
Click Next
·
Click Finish
·
Click Close to return to Outlook Express
If you are setting up an email to only
SEND with, you have to
·
Open Outlook Express
·
Click the Tools menu
·
Select Accounts
·
Click on the email address that you want to send with, once. These
directions assume that you have set up the email address already. If you
haven't, you have to go through the "Internet Connection Wizard" and
set up a new email. See above ("Setting up your Outlook Express 5 or 6 to
collect mail:")
·
Click “Properties”
·
Ensure that the check box beside “Include this account when
receiving mail or synchronizing” is unchecked.
·
Click OK
·
Click Close
It is always a good idea to send yourself a mail to your own
addresses, just to make sure they are working correctly. (Say “Hello” to
yourself! ??? Don't worry, no one will see you sending mail to
yourself...)
Other Outlook Express notes not usually
needed:
Incoming mail (POP3) port: 110
Outgoing mail (SMTP) port: 25
Delivery: Leave unchecked the box beside: “Leave a copy of messages on
server”
To Receive any and all mail (catch-all) that is sent to your
site: Login to your Control Panel. Click "Preferences". Near the bottom of
the resulting page, you'll see a section called "Mail to non-existent
user." Select "Catch to address" and put in the email address you want to
use as the catch all address. Click "Update" and you're done.
To access your email from any computer:
Go to "http://webmail.YOUR-DOMAIN.com" and enter your login and
password for your email.
Backup important information on your computer
Have you considered an online backup service to protect all your
information on your computer? Prices have come down and it gives great
peace-of-mind. If you rely on your computer for your business you simply
have to have backups! See
www.pacificwebsites.com/backups
How to use your Shaw Junk Email
Filter
– it will work before you see the spam or junk mail.
More available at:
http://start.shaw.ca/Start/enCA/Customer+Service+Centre/JunkEmail.htm
- Go to
www.webmail.shaw.ca
- Login to your email account (if you have more than
one, you will have to do the following for each.)
- Click on the “Email
Filter Options” icon (about middle of your page)
- Read and decide how you want the suspected junk
mail handled. At Pacific Websites, we chose the 2nd option,
“Tag Suspected Junk Email”, in each of our email accounts with Shaw.
This makes any suspected email arrive on our computer through Outlook
Express with the label "[Shaw Suspected Junk
Email]". We have a filter set up in the Outlook Express program to move
any mail with "[Shaw Suspected Junk Email]" in the Subject line to our
“Deleted Items” folder. At our convenience, we look through the Deleted
Items to see if a wanted mail has been accidentally put in there. Then,
we permanently delete the contents of that folder.
- If you do choose the
"Hold suspected junk email" option, be aware that the parameters are:
the mail is held for 14 days in a Junk email Webmail folder, and has a
30MB limit, and the messages has a 3000 limit. A problem may happen if
you don't check it before the Junk folder before it fills up. This can
happen if you get a lot of junk. Which is the reason why you would be
selecting this service in the first place. We do not recommend using
the "Hold suspected junk email" option .
Note: the information on this website may not be up-to-date. Please use
your due diligence and ask questions. Your computer data is important and
we do not have any responsibility for the use of the information on this
website. |